Terms of Service

Effective date:

1) Agreement

These Terms govern your use of MyHotelChannel (“Service”). By creating an account or using the Service you agree to these Terms.

2) Service description

We provide hosted booking pages, real-time reservation management and connectivity to distribution channels (e.g., Google Hotels, Booking.com, Airbnb, Expedia) subject to their respective policies and availability.

3) Accounts & responsibilities

  • You are responsible for accurate content (rooms, prices, taxes, policies) and for keeping your credentials secure.
  • You must comply with applicable laws (e.g., consumer, tax, tourism regulations) and the terms of any connected channels and payment processors.

4) Plans, fees & billing

  • Plans and prices are listed on the website. Fees are billed in advance per billing period unless stated otherwise.
  • Taxes, payment processor fees and chargebacks (if any) are your responsibility unless explicitly included.
  • We may change plan features and pricing with reasonable notice for the next term.

5) Payments

Online payments are processed by third-party processors (e.g., Stripe). We do not store raw card data on our servers. Use of processors is subject to their terms.

6) Acceptable use

  • No unlawful, infringing, deceptive or abusive activity.
  • No security testing, scraping or reverse engineering without written consent.
  • No harmful code, spam or activities that may disrupt Service operation.

7) Intellectual property

The Service, software and brand are our intellectual property. You retain rights to your content. You grant us a license to host and process your content for the purpose of delivering the Service.

8) Term & termination

  • You may cancel at any time; service continues until the end of the paid period.
  • We may suspend or terminate for breach or unlawful use. Upon termination we may delete data after a reasonable retention period unless law requires otherwise.

9) Warranties & disclaimer

The Service is provided “as is” and “as available”. We do not guarantee uninterrupted availability. Where applicable we provide commercial SLAs as stated on the pricing page.

10) Liability

To the maximum extent permitted by law, our aggregate liability is limited to the fees paid by you for the 3 months preceding the event giving rise to the claim. We are not liable for indirect or consequential damages.

11) Data protection

We process personal data as described in our Privacy Policy. Where required, we will offer data processing terms for customers acting as controllers.

12) Changes to the Service or Terms

We may update features or these Terms from time to time. Material changes will be communicated with reasonable notice.

13) Governing law

These Terms are governed by applicable local law of our place of establishment, without regard to conflict of laws. Courts at our place of establishment will have exclusive jurisdiction, unless mandatory consumer law provides otherwise.